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The latest insight from the retail technology industry.

European countries account for seven of the 15 most cashless economies

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The world's most cashless economies have been revealed in a new report by the credit card experts at money.co.uk. Using a weighted ranking system, the...

Q&A with Angel Maldonado, CEO, Empathy.co

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365 Retail recently caught up with Angel Maldonado, CEO of search and discovery platform Empathy.co to discuss the company’s record growth, recent consumer research...

Customer experience: Nostalgia, the weapon of the future post-crisis?

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It’s an understatement to say that our lifestyles have been totally disrupted by the pandemic. Among many others, one thing we have missed over...

Has retail seen its watershed moment?

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2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. Retail...

The joy of online discovery; 54% of global shoppers enjoy virtual window shopping more...

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New global research from Bazaarvoice finds that not only are 61% of consumers globally more likely to browse for new products online compared to...

Lockdown lifting to signal surge in spending, finds eBay Ads

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Brands should anticipate a surge in spending over the coming weeks, as today's lifting of restrictions marks the start of a season of shopping...

Retailers urged to check export rules as online sales grow

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UK retailers are being encouraged to check exporting rules under the new free trade deal with the EU, following a big increase in online...

Hygiene, pet stores, outsourcers and builders – business winners from pandemic

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The Covid-19 crisis saw some obvious business winners emerge from the pandemic as workers were forced to stay at home as high streets and...

Customisable cosmetics – the new in for luxury beauty?

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By now, you’ve all probably seen (and swooned over) the magnificent Carolina Herrera lipsticks. And while the cosmetic formula is certainly a reason they...

In-Store Reinventions Raise Retailers’ Online Sales

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Here’s a twist. Major retail brands are looking at reinventions of their brick-and-mortar establishments that go beyond maximising in-store sales. They’re investing in fresh...