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The latest insight from the retail technology industry.

CallisonRTKL releases its Retail 2022 Forecast

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Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built...

Rethinking value: Shoppers are balancing values with value

The impact of rising inflation and the increasing cost-of-living continues to filter down to retailers as new statistics show Britons reduced their ‘discretionary purchases’...

Signed, sealed, delivered & returned: Brits spend over £2 billion on delivery and returns...

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Consumer spending data1 shows online shoppers spent a total of £2.2 billion2 on delivery and returns fees for their online orders in one month alone. Research by...

UK’s top 25 fastest growing online retailers revealed

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The UK's top 25 fastest growing online retailers have been revealed with beer brewing brand Pinter topping the table. Pinter, based in Walthamstow, London, has...

New research shows social media becoming the go-to place for Christmas gift ideas

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New research has revealed that 82% of us are either quite or very likely to be using social media to get ideas on what...

Coping with the most unpredictable peak season in history: five key learnings for...

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2020 has truly been a year like no other. So far, retailers have triumphed in the face of adversity - despite temporarily shutting-up-shop for...

Personalisation gap persists as UK retailers’ cross channel engagement fails to meet shoppers’ accelerated...

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Irrelevant content and inconsistent cross-channel communications top shoppers personalisation peeves, the latest research from insights-led customer engagement platform, MoEngage, revealed, as retailers and brands...

How the next generation will use social media?

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Boomers, millennials, gen Z and now generation alpha. Each generation has a different relationship with social media, with some more native on it than...

42% of Gen Z now engage with brands via web3, Retail Technology Show research...

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Metaverse adoption is accelerating at pace with two fifths (42%) of Gen Z now interacting with brands via web3, according to new research from...

Online sales overtake 2020 figures and 30% higher than pre-pandemic levels

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The latest data shows that eCommerce has remained buoyant, despite normal life resuming as people jet off on holiday and see friends, with online...

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