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Customer experience

Enough is enough: A third of customers would ditch companies after just one poor...

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A third of UK customers would ditch companies after just one poor experience, according to analytics research company SAS. Meanwhile, 90 per cent of...

ROI vs Awareness: Influencer Marketing’s Billion Dollar Question

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As we’ve entered a brand-new decade of influencer marketing, things are changing. And rather swiftly at that. With 63% of marketers intending to increase their...

Voice commerce and the opportunity for retail

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Voicetech has quickly gone from a ‘nice to have’ side-project for businesses to being poised to become a legitimate, key channel; both in terms...

Community and competition: The new cultures to model influencer marketing

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With social media usage soaring by 72% as an effect of life under lockdown, influencer marketing has swiftly become the dominating brand awareness tactic...

New research shows how COVID-19 has changed UK consumers’ payment habits

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A new survey of UK consumers indicates that COVID-19 has had a huge impact on the ways that people are paying for goods and...

Brands need to work harder as majority of UK shoppers will spend less on...

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Brands that rely on Christmas gifting sales will need to work harder than ever before to engage with shoppers this festive season, as new...

4 reasons to use body-worn video in retail

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Body-worn cameras have transformed video, from something gathered from a static device to a feed collected from the point-of-view of the wearer - giving...

Best for Business: How User-Generated Content Can Help You Corner the Social Media Market

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From the days of flyers and telephone calls to the evolving world of social media content and tailored online advertising, brands and businesses are...

How to Get A Graduate Job – Top Tips From Aldi’s Graduate Recruitment Team

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Speaking at National Graduate Week, Aldi’s Graduate Recruitment Specialist outlined her expert advice on acing graduate interviews that can work for any graduate scheme...

Where to next for retail?

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Retail has had a shakedown in recent months and lockdown has forced retailers to change their business models or face closure. We’ve seen billionaire retailers...