Black Friday sees 6% year-over-year improvement of in-store shopper traffic
Black Friday footfall increased by 6% compared to Black Friday 2018, according to official data from ShopperTrak. This is against a back drop of...
A third of Britons admit celebrities influence their Christmas shopping
A third of Britons admit celebrities influence their Christmas shopping, with the most influential celebrities hailing from YouTube.
It was initially found that one in...
Generation X, most open to embracing in-store technologies, new research reveals
While Generation Z and Millennials are often described as the first generation of digital natives, Generation X (39-59-year olds), are consistently the most open...
Disrupting physical: Who needs a store?
Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a luxury furniture retailer. Recalling...
New Look delivers best UK online shopping experience, finds new research
British fashion outlet New Look has been crowned the UK’s leading retailer in terms of delivering a multichannel customer-centric approach and stand-out overall online...
Retailers rethink returns policies as increase in ‘serial returners’ impacts bottom line
Over a quarter of retailers (26 per cent) have seen an increase in the volume of goods being returned in the last two years,...
Marketing to men, retailers? Research shows the risks of sticking with old-fashioned male stereotypes
New research has shown that British retailers need to rethink how they market to men: many old-fashioned, dated and perhaps toxic views of masculinity...
New research shows shoppers are captivated by luxury brands, but let down by the...
new independent study of 3,000 UK, France and United Arab Emirates (UAE) luxury and lifestyle retail shoppers, commissioned by global ecommerce search, merchandising and...
Six ways retailers encourage you to spend online
New research from online retail experts Webloyalty launches today – looking into the science of shopping and revealing the six ways that online retailers...
COVID-19 to have long-term positive impact on ecommerce
Ecommerce is playing a critical role in the fight against COVID-19, with online retailers experiencing a flood of orders from customers confined to their...
