Event management is a very complex and intricate process. Companies that do event management plan and agonise over every little detail to ensure the success of their events. The way they do this has changed as technology has grown and matured in this space. Now, event management is mostly automated which has the dual effect of cutting costs and saving time. The integration of technology has led to some trends your company should be closely monitoring to see if you can take advantage of them.

Software Adoption

Event management companies are adopting technology aided by software that provides fully automated, all-in-one event management solutions. These solutions ensure everything runs smoothly in the lead up to the event as well as during the day of the event.

Software adoption has cut down the amount of time people spend registering for an event and checking in during the day. Now, attendees do not have to stand in line for hours waiting to get in. All they need is to provide their name and the software will check and verify they have a ticket to attend the event.

Social Media Integration

All event organisers want as many people as possible to be part of the experiences they create. Because of this, more and more companies are integrating social media into the event. The way an event production company might do this is to provide live streaming options to their customers. Clients who are looking for such a solution can turn to the KTS group. The KTS group is a full-service event management company that provides technical and creative event production solutions. They have a large team of experienced event organisers to ensure everything goes smoothly on the day of the event.


Event attendees want to feel special. Because of this, their expectations and interests should be considered when planning an event. When an event production company does this, they are able to personalise the experience they offer the attendees.

Event management companies are using CRM software to filter people by different criteria, including previous attendance, job title or dietary needs. This way, the attendees feel the company knows them and they become more likely to attend another event organised by the same company.

Virtual Reality

Virtual reality and augmented reality technologies offer something different. They have become a huge attraction at different types of events. They offer a much more immersive experience than you would get otherwise. The only downside is that these technologies are still relatively new and companies have to use a lot of resources to create custom experiences for their event attendees.

Virtual and augmented reality will become essential for event organisers as these technologies mature and it becomes easier to customise attendee experiences.

Using Fewer Chairs

This one might seem counterintuitive. At the very least, you want as many people as possible coming to your event. But, having people seated impacts engagement. People who are seated are less likely to stand up, walk around, and interact with event organisers.

Engaging spaces also encourage interactions and networking even if this is not the main aim of the event. People who can move around also feel more relaxed and are open to meeting and interacting with other attendees.


Event organisers collect a lot of data when attendees register and attend their event. This data can be useful in gauging how the attendees feel about your company and how likely they are to buy from you. Analysing this data can also help you customise your next event to give your attendees an even better experience.

Event management is always evolving. This is why event management companies have to stay informed on what the latest trends in this space are. They can then take advantage of these trends or choose to ignore them if they do not prove to be beneficial.